First we:
- Ask, Listen, Understand your needs
- Consider/Discuss your options
- Recommend Solutions
- Agree (who, how, where, when, how much)
Then we:
- Do what it takes to get it implemented for you at your price and in the timeframe that meets your needs
Finally we:
- Document, Test, Deploy
- Provide ongoing support
- Train your users and administrators
- Conduct Site review/follow ups