Kifinti Solutions Inc.

Kifinti is a full service solution provider with a focus on Service Management and Call Center. Our strength in Help desk, Asset management, Change Management and Customer service management is built on a foundation of top level relationships with the leading software vendors and a team of analysts, implementers and developers who have literally hundreds of successful projects under their belts.

We draw upon the experiences of our customers to help you navigate the often-treacherous waters of implementing a new solution and helping you to leverage the successes of those who have already done this with great success.

Whether it's an out of the box implementation with configuration for your specific environment or whether you need a totally custom built solution, our team will work with yours to ensure the most cost effective and timely implementation.

Our motto is "Walk before you run" - as such you can count on us to leverage our AsSureKit™ methodology to get you quick, visible and measurable results before embarking on any long and costly undertakings.

While our head office is in Toronto, Canada, we are equipped to deliver the services and products you need anywhere across North America.


History with Product Partners

Our people have been implementing ITSM solutions for almost 10 years and have integrated these with just about every known ITSM supporting technology from network management to Knowledge management to HR to ERP.




Support Center Expertise

Our consultants have been delivering Support Centre solutions since 1983 and have been working with ITIL compliant processes since 1999.