First we:

  • Ask, Listen, Understand your needs
  • Consider/Discuss your options
  • Recommend Solutions
  • Agree (who, how, where, when, how much)

Then we:

  • Do what it takes to get it implemented for you at your price and in the timeframe that meets your needs

Finally we:

  • Document, Test, Deploy
  • Provide ongoing support
  • Train your users and administrators
  • Conduct Site review/follow ups