Simcoe County turned to Kifinti for assistance prototyping and implementing Ivanti Service Manager. With Service Manager, they can deliver better services to its residents and departments—and deliver those services efficiently and with the visibility needed to continually improve services. [More…]
Steve Aiston and his team lead the ITIL transformation at Canadian Blood Services, and also have relied on Kifinti for expert guidance. Aiston and his team did the heavy lifting of design and deployment, and have brought in Kifinti for the more complex work. [More…]
When you’re part of a government run health system, you really have to justify every decision you make. The William Osler Health System, which consists of two hospitals, seven clinics and a corporate office located in Toronto, recently undertook the task of finding a provider who could offer a tailored solution to help them achieve their goal of developing a formal IT service desk operation. [More…]
Canada’s “Flower City” – is also Canada’s second fastest growing city. One-third of the population has moved in within the last ten years. When a municipality grows rapidly the city services and support systems can suffer, or even collapse, without the proper leadership and support .
No longer a small town, Brampton needed to provide its constituents with big city services. A mandate came from the mayor and the city council for a new proactive approach to municipal services. [More…]
As the primary regulator and supervisor of federally regulated deposit-taking institutions, insurance companies, and federally regulated private pension plans, the Office of the Superintendent of Financial Institutions Canada (OSFI) is accountable to Canadians. Plans for core infrastructure improvements and upgrades were initiated and OSFI sought out Kifinti as its partner to deliver on the enhancements.