The Kifinti Solutions team of expert consultants have been delivering Support Centre solutions since 1983 and have been helping customers implement ITIL processes since 1999. We work with leading industry vendors to deploy, customize and integrate their solutions with just about every known ITSM supporting technology from network management to Knowledge management to HR to ERP.

• ITIL Help desk, Incident, Problem, Asset, Change , SLA
• Licence , Release Management
• Security, Single sign-on
• Network Infrastructure Management
• Enterprise Asset Management,
• Customer Care / Customer Self Service
• Customer Contact / Call Centre
• Catalogue / Entitlement / Order Management
• Case Management / Claims Management