Identity management is enabling the right individuals to access the right resources at the right times for the right reasons. It is a broad administrative area that deals with identifying individuals in a system and controlling their access to resources within that system by associating user rights and restrictions with the established identity. Enterprises that develop mature Identity Management capabilities can reduce their identity management costs and, more importantly, become significantly more agile in supporting new business initiatives.

Solutions include:

  • Identity and Access Management – Managing user account and authorization processes in Active Directory and adjacent systems while offering delegation of user account management and compliance with user monitoring and reporting.
  • Single Sign on – Solutions enabling end-users to log in just once, after which access is granted automatically to all of their authorized network applications.
  • Self Service Password Reset – A self-service application that allows end users to reset their Active Directory passwords. The number of password-related calls to the helpdesk is thus significantly reduced or eliminated altogether.